Add a phone connection

Test through a Retell phone number

Use this option when you need to test the agent through its deployed Retell phone route. Set RETELL_PHONE_NUMBER to the E.164 number returned for the selected agent by egma agent connection options, then add the connection:

egma agent connection add \
  --agent "$EGMA_AGENT_ID" \
  --access retell-phone-number \
  --modality voice \
  --retell-agent "$RETELL_AGENT_ID" \
  --retell-phone-number "$RETELL_PHONE_NUMBER" \
  --name "Retell phone"

This places a real phone call when you start a run. Phone simulations use your deployed phone route and its normal backend. They do not support test mock tools or retell_dynamic_variables. Use a web-call connection when you need those controls. For self-hosted Egma, add the required phone-provider secrets to the platform .env file before starting a phone run.

Get started

Core Philosophies

Platform

Integrations

Support

Add a phone connection

Test through a Retell phone number

​Test through a Retell phone number

Test through a Retell phone number